Remote Customer Service Representative at Chewy ?? WFH
Job Summary:
We are currently seeking a Remote Customer Service Representative to join Chewy, a leading online retailer of pet food and supplies. This is a full-time remote position with a competitive salary and benefits package. The working hours are flexible, allowing you to create a schedule that fits your lifestyle. As a Customer Service Representative, you will have the opportunity to work from the comfort of your own home and provide exceptional customer service to Chewy??s valued customers. This position offers benefits such as health and dental insurance, paid training, and paid vacations.
Description:
As a Remote Customer Service Representative at Chewy, you will be responsible for assisting customers with inquiries, orders, and product information via phone, email, and chat. You will strive to provide excellent customer service and resolve any issues or concerns in a timely and professional manner. In addition, you will work closely with other team members to ensure customer satisfaction and retention.
Requirements:
1. High school diploma or equivalent
2. Excellent communication skills
3. Strong computer skills
4. Ability to multitask and prioritize
5. Customer service experience preferred
6. Ability to work independently
7. Positive attitude and willingness to learn
Responsibilities:
1. Answer incoming customer calls and emails
2. Assist customers with orders and product inquiries
3. Resolve customer complaints and issues
4. Provide product recommendations and information
5. Process returns and exchanges
6. Update customer accounts and information
7. Collaborate with team members to ensure customer satisfaction
Benefits:
?? Health and dental insurance
?? Paid training
?? Paid vacations
?? Flexible work schedule
?? Remote work opportunity
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience preferred
Company Overview:
Chewy is a leading online retailer of pet food and supplies, offering a wide selection of products for pets of all shapes and sizes. With a focus on customer satisfaction and convenience, Chewy strives to provide a seamless shopping experience for pet owners. Join our team and help us make a difference in the lives of pets and their owners. Apply now to become a Remote Customer Service Representative at Chewy!
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