Remote Frontline Representative | Flexible Work Opportunity

Job Overview

Join our team as a Frontline Representative and elevate your career in a flexible, remote role that empowers you to make a meaningful impact. In this position, you will provide essential administrative phone support to insurance agency owners, fostering connections that enhance both your professional network and skill set.

Key Responsibilities
?? Respond to incoming customer calls and facilitate the redirection of tasks and inquiries.
?? Maintain detailed call logs and ensure timely follow-up on customer interactions.
?? Manage phone messages and provide assistance to customers as needed.
?? Process payments from customers when required.
?? Encourage customer engagement by requesting Google Reviews and connecting customers with the sales team for further insurance product opportunities.

Required Skills
?? Exceptional interpersonal abilities: courteous, friendly, and consistently professional.
?? Highly organized with strong multitasking capabilities to manage logs and multiple calls effectively.
?? Proficient in Microsoft Office; familiarity with Salesforce is advantageous.
?? Strong integrity in handling sensitive personal information with care.

Qualifications
?? Must be a U.S. citizen residing in the contiguous 48 states, DC, Alaska, or Hawaii.
?? Willingness to obtain (or already possess) your home state's resident Property & Casualty license.
?? Minimum of one year of experience in customer service, administrative roles, or as a Receptionist/Administrative Assistant.
?? Commitment to attend a one-day training session in Atlanta, GA.

Career Growth Opportunities

This role provides significant potential for personal and professional development through comprehensive training and ongoing mentorship. You will have the chance to expand your skills and advance your career while connecting with a network of like-minded professionals.

Company Culture And Values

At our company, we prioritize creating an inclusive and supportive work environment that encourages growth and flexibility. Your work-life balance is important to us, and we value your contributions to our mission.

Compensation And Benefits
?? Starting salary of $1,000 per month for supporting one agency owner.
?? Potential to increase to $1,500 per month for supporting an agency owner with multiple office locations.
?? Earn between (30,000 and )55,000+ annually by managing up to four clients.
?? Fully remote position providing the freedom to work from anywhere, with no commuting requirements.
?? Comprehensive training and licensing support to set you up for success.

Employment Type: Full-Time

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