Virtual Inboud Call Center Agent (Remote)
This a Full Remote job, the offer is available from: United States, Sweden, New York (USA)
Virtual Call Center Agent Job Responsibilities: ?? Obtains client information by answering telephone calls; interviewing clients; verifying information. ?? Determines eligibility by comparing client information to requirements. ?? Establishes policies by entering client information; confirming pricing. ?? Informs clients by explaining procedures; answering questions; providing information. ?? Maintains communication equipment by reporting problems. ?? Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. ?? Updates job knowledge by studying new product descriptions; participating in educational opportunities. ?? Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications: ?? Verbal communication ?? Phone skills ?? Listening ?? Data entry skills ?? People skills ?? Informing ?? Customer focus ?? Customer service ?? Attention to detail ?? Professionalism ?? Multi-tasking
Education, Experience, and Licensing Requirements: ?? University/college degree is an asset. ?? Previous customer service experience,
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