Digital Sales Specialist Remote Position
Whether you are a warehouse beginner or an expert there is a place for you at MFCP! Join a rapidly growing & family-oriented company with plenty of room to grow your career. We provide training and pay progression plans, generous educational reimbursement, plenty of paid time-off and competitive retirement and medical benefits.
Earn extra bonuses in your first year with MFCP!
Become part of our dedicated team and take advantage of all that Motion and Flow Controls Products has to offer:
?? Working schedules - steady, reliable, and flexible work hours.
?? Competitive wages - a consistent paycheck, quarterly bonus, and pay progression plans.
?? Growth opportunities - on-the-job training and career advancement.
?? Benefits - healthcare, paid time-off, and competitive retirement plan
?? Incentive Programs - employee referral program.
?? A safe working environment - adhering to all current OSHA safety requirements.
Position Summary:
Purpose of the Digital Sales Specialist is to understand the traditional customer journey and assist in creating optional digital channels to stay relevant to how a customer may want to interact and purchase from MFCP. We will stay focused on brand loyalty while increasing customer engagement. Position is remote but you must be able to work 8:00am - 5:00pm PST.
Primary Duties: ?? eStore Activities include: Product Attribution and Cross sell Development, Customer Portal Onboarding and Assist. Facilitate orders and follow up. ?? Work with Partnered Suppliers eCommerce Sites - Facilitate Order and Follow up. ?? Website - Lead Nurturing - Facilitate Quotes - Create MFCP Internal Leads and follow-up with potential customers ?? Chat - Onboarding, Scheduling and Infrastructure Development ?? Maps - Maintenance to insure Brand Consistency and Correct information ?? Customer Feedback - Monitor and Facilitate responses for positive and negative reviews ?? Overflow assistance for PDX Inside Sales and continuance of Strategic Pricing Projects ?? Ensure Consistency of Company Brand and Image across all platforms ?? Track and Coordinate Web Leads and Online Chat ?? Transactional Email Campaigns Assistance ?? Ability to Travel to Branch Locations on occasion ?? Adhere to strict Safety Guidelines. ?? Provide superior customer service and support company goals ?? Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Basic Requirements: ?? Excellent written & oral communication and strong relationship building skills required. ?? Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment. ?? Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus. ?? Ability to adhere to and meet deadlines. ?? Must be able to work with a wide variety of people and personalities. ?? Maintain regular and punctual attendance. ?? As MFCP is a small employer and employees work in a collaborative team environment, employee must be physically present in the office to perform his/her job functions ?? Valid driver's license and acceptable driving record, in accordance with company guidelines. Physical Demands and Work Environment:
Work is generally completed in an office environment. Frequent sitting, computer work and phone use are required, with occasional walking, standing, bending and lifting up to 20 pounds. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job.
Salary:
$20-$25/hour, depending on skills and experience.
Benefits:
Along with a competitive salary, MFCP offers attractive benefits, including: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays/vacation/sick time.
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law." This Employer Participates in E-Verify.
Apply Job!