Claims Data Entry Clerk – Remote US

Job Summary

We are seeking a dedicated and detail-oriented Claims Data Entry Clerk to join our team at American Express. This is a remote position in the United States, offering flexibility with a part-time schedule of up to 4 hours per day. The role comes with a competitive salary of $20 – $24 per hour, depending on experience. Employees will enjoy a flexible work environment and a host of benefits, including health and dental insurance, paid training, paid vacations, and more.

Job Description

As a Claims Data Entry Clerk at American Express, you will play a crucial role in ensuring that our claims processing is accurate and efficient. You will be responsible for entering and maintaining various types of data related to customer claims, which may include insurance claims, billing disputes, and other financial transactions. Your attention to detail and organizational skills will be essential in this fast-paced environment, where timely and accurate data entry is vital for maintaining our high standards of customer service and operational efficiency.

You will collaborate with various departments, including customer service, claims processing, and finance, to ensure that all data is entered correctly and that any discrepancies are resolved promptly. Your role will involve using specialized software and databases to input information, track claim statuses, and generate reports as needed. You will also assist in identifying trends or issues in data entry that may require further investigation or remediation.

In addition to data entry tasks, you will be responsible for maintaining the confidentiality of sensitive information and adhering to company policies and procedures regarding data security. As part of your ongoing training and professional development, you will have access to various resources to enhance your skills in data management, claims processing, and customer service.

Working at American Express means being part of a company that values innovation, teamwork, and customer-centricity. We are committed to creating a diverse and inclusive workplace that supports our employees and fosters their growth. Join us in delivering exceptional service to our customers while enjoying the flexibility and benefits that come with working remotely.

Requirements

– High school diploma or equivalent; associate or bachelor’s degree preferred.

– Proven experience in data entry, preferably in a claims processing or financial services environment.

– Excellent typing skills with a high level of accuracy.

– Proficiency in Microsoft Office Suite (especially Excel) and familiarity with data management software.

– Strong attention to detail and ability to spot discrepancies in data.

– Good organizational skills and the ability to manage time effectively.

– Excellent verbal and written communication skills.

Responsibilities

– Accurately enter data related to customer claims into the company database.

– Review and verify claim submissions for completeness and accuracy.

– Maintain and update records as necessary, ensuring that all information is current and correct.

– Generate reports on claim statuses and data entry metrics as required.

– Collaborate with various departments to resolve discrepancies and answer queries.

– Adhere to company policies regarding data confidentiality and security.

– Participate in ongoing training and development programs to enhance skills and knowledge.

Benefits

– Competitive hourly wage of $20 – $24, based on experience.

– Health and dental insurance available for eligible employees.

– Paid training programs to enhance your skills.

– Paid vacation and sick leave.

– Flexible scheduling options to promote work-life balance.

– Opportunity for career growth within a reputable organization.

Educational Qualifications

– High school diploma or equivalent required; an associate or bachelor’s degree in a relevant field is preferred.

Experience

– Previous experience in a data entry role, particularly in claims processing, is highly desirable.

Company Overview

American Express is a globally recognized financial services company, providing a wide range of payment solutions to individuals and businesses. With a commitment to serving our customers and a focus on innovation, we aim to deliver exceptional experiences and support to our clients. Our diverse and inclusive workplace empowers employees to thrive and grow in their careers. Join us at American Express and be a part of a team that values excellence, integrity, and customer satisfaction.

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