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Customer Support Representative

Remote, USA Full-time Posted 2025-04-26

We need entrepreneurial people who want to learn new skills, help others, and solve problems. If you are looking for an opportunity with room to grow, come join us! VIZpin is a fast-growing technology company that makes Access Contorl and Visitor Management solutions. You will get to talk to a lot of interesting people and ensure customers have an exceptional experience.

Here is most of what you will do:
• Manage customer onboarding process and activities
• Serve as first line of support for all customer issues
• Update and confirm all renewal opportunities
• Ship customer orders out weekly
• Support operations with product assembly and updates

This is a great position for you if you are someone that:
• Likes to learn new things
• Wants to help people
• Takes pride and ownership of doing things right
• Pays great attention to detail
• Has worked with Salesforce or a comparable CRM
• Likes a fast-paced environment
• Enjoys new challenges vs. everyday mundane

Qualifications
• Strong communication skills
• Experience in customer support and client services
• Ability to handle inbound and outbound calls
• Attention to detail

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:
• Health insurance

Application Question(s):
• What do you like most about VIZpin that prompted you to apply for this position?

Education:
• Bachelor's (Preferred)

Experience:
• Customer support: 1 year (Required)

Ability to Relocate:
• Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person

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