Associate Manager, New Verticals - Retail Strategy & Operations
About the position
The New Verticals team at DoorDash is focused on building and scaling new business categories beyond food, such as Pet Supplies, Beauty, Home, and Electronics. This role as an Associate Manager is pivotal in defining the strategy and executing plans to grow DoorDash's Retail business. You will be responsible for developing and implementing consumer growth and marketing strategies that will elevate our retail categories. This includes acquiring new customers, retaining existing ones, launching marketing campaigns, and analyzing customer funnel performance to derive insights that will inform long-term strategy. You will work closely with a Senior Manager on the New Verticals Strategy & Operations team, contributing to a hybrid work model that allows for both in-office and remote work, providing flexibility in your work environment. In this role, you will have the opportunity to make a significant impact by building something new from the ground up. You will engage in high-level strategic planning while also diving into operational details to ensure successful execution. Your responsibilities will include transforming strategies into actionable experiments, analyzing the outcomes, and iterating based on data-driven insights. Collaboration with cross-functional teams, including marketing, design, product, and operations, will be essential as you work to establish this new line of business for DoorDash.
Responsibilities
Define and implement the strategy for DoorDash's Retail business.
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Develop and scale consumer growth and marketing strategies.
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Acquire new customers and retain existing ones through targeted initiatives.
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Launch marketing campaigns and promotions to drive engagement.
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Monitor customer funnel performance and draw insights for improvement.
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Conduct deep dives into category and customer data to inform long-term strategy.
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Collaborate with cross-functional teams to ensure alignment and execution of business goals.
Requirements
4-6+ years of experience in high-performance cultures such as tech, operations, strategy, consulting, or banking.
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Bachelor's Degree in a relevant field.
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Strong analytical skills with the ability to pull data using SQL and model in Excel.
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Experience in problem-solving from first principles and innovative thinking.
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Ability to operate at both high-level strategy and detailed operational levels.
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Comfortable working in ambiguous and rapidly changing environments.
Nice-to-haves
Experience starting or scaling a successful startup.
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Demonstrated interest or experience in retail and/or ecommerce.
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Familiarity with SQL.
Benefits
401(k) plan with employer match
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Paid time off
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Paid parental leave
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Wellness benefits
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Paid holidays
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Medical, dental, and vision benefits
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Disability and basic life insurance
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Family-forming assistance
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Commuter benefit match
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Mental health program
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