Remote - Data Entry Customer Care Support
CUSTOMER SERVICE SUPPORT REP PATIENT CUSTOMER SERVICE
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. Youll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of todays biggest health challenges around the world. LabCorp's Patient Customer Service... department within the Revenue Cycle Management Division is seeking energetic, passionate customer service focused individuals who seek solutions to challenging patient billing issues. This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers.
Routinely utilize multiple resources to resolve patient inquiries while on the phone
Maintain performance goals
Ability to become proficient with processes after completing a structured training program.
Proficiency navigating multiple computer screens and applications
Alpha-Numeric data entry proficiency
REMOTE WORK:
Dedicated work from home space
Previous medical and/or call center experience a plus.
Ability to connect equipment to router/modem with Ethernet cord. Equipment cannot be connected through Wi-Fi, mobile routers or mobile hotspot with ethernet port.
Why should I become a Customer Service Support Representative at Labcorp?
Work from home opportunity!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
00 or State/Local minimum wage, if higher. ?
All job offers will be based on a candidates skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Application window closes 10/26/2024.
The shift for this position will be Monday-Friday; Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
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