PT Customer Service Representative - Work From Home
Employer Industry: Customer Support Services
Why Consider This Job Opportunity...
?? Competitive pay
?? Opportunity for career advancement and growth within the organization
?? Work remotely from anywhere within the U.S.
?? Supportive and collaborative work environment
?? Chance to make a positive impact on customer satisfaction and experience
What To Expect (Job Responsibilities)
?? Respond to customer queries in a timely and accurate manner via phone, email, or chat
?? Identify customer needs and assist them in utilizing specific features
?? Analyze and report product malfunctions
?? Update internal CRM with information about technical issues and discussions with customers
?? Monitor customer complaints on social media and reach out to provide assistance
What Is Required (Qualifications)
?? Must be available and punctual for scheduled work shifts
?? Exceptional phone and listening skills
?? Exceptional written and verbal communication skills
?? Ability to analyze technical issues effectively
?? Experience in customer service roles
How To Stand Out (Preferred Qualifications)
?? Experience with CRM systems
?? Familiarity with social media platforms for customer support
?? Background in technical support or related field
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction
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