PT Customer Service Representative - Work From Home
Employer Industry: Customer Support Services
Why Consider This Job Opportunity...
Competitive pay
Opportunity for career advancement and growth within the organization
Work remotely from anywhere within the U.S.
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction and experience
What To Expect (Job Responsibilities)
Respond to customer queries in a timely and accurate manner via phone, email, or chat
Identify customer needs and assist them in utilizing specific features
Analyze and report product malfunctions
Update internal CRM with information about technical issues and discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
What Is Required (Qualifications)
Must be available and punctual for scheduled work shifts
Exceptional phone and listening skills
Exceptional written and verbal communication skills
Ability to analyze technical issues effectively
Experience in customer service roles
How To Stand Out (Preferred Qualifications)
Experience with CRM systems
Familiarity with social media platforms for customer support
Background in technical support or related field
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction
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