Field Service Manager - Canada - Remote
The Field Service Manager oversees our Canada Field Service team to deliver quality service and technical solutions to our clients. This position can be located anywhere in Western Canada.Responsibilities
?? Manage Field Service team, including hiring, training/development, mentoring, scheduling, and performance management.
?? Provide technical support and guidance to the Field Service team...
?? Ensure proper training and development Field Service team.
?? Ensure company processes, policies, and standards are upheld.
?? Foster a positive safety culture and ensure compliance with safety program.
?? Ensure compliance with applicable regulations and standards.
?? Manage budget and resources for the designated group.
?? Manage client relationships, and act as key point of contact for escalations, complex projects, or issues.
?? Collaborate with other key managers to meet operational goals of the company.
?? Perform field work on occasion.Requirements
?? Bachelor's degree in a technical field, technologist diploma, or equivalent experience
?? 10+ years of relevant industry experience with progressively responsible experience
?? Minimum of 5 years of experience in managing teams in a technical environment
?? Excellent communication skills
?? Strong technical background
?? Strong leadership and management skills
?? Knowledge of industry standards and regulations
?? Strong commitment to client service
?? Ability to travel as required
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