Remote Customer Service Representative (TX, AZ, CO)
Remote Customer Service Representative
Start Date: 10/25/2024...
Pay Range: $16.50/hr
Contract Length: 3 month contract with chance for extension based on demand and performance
Worksite Location: 100% Remote (Available only in CO, TX, & AZ) Equipment is provided
Schedule: This position requires open availability for any 40 hour shift within the below hours of operation
Hours of Operation: Mon-Sun 7am-6pm MST
Job Description:
?? The Customer Care Rep 1 provides premium service and builds relationships with our customers through effective telephone, chat, email and social media correspondence.
?? Majority of calls will be discussing logistics of packages, returns and refunds, product questions and warranty questions.
?? Will also be assisting customers with product information, assistance with website navigation, and general questions
Qualifications:
?? Customer Service - Candidate must have previous customer service experience in which they helped answer customer questions and resolve issues.
?? Written & Verbal Communication - All communication via inbound calls from customers, minor email communication and minor chat communication.
?? Microsoft Office - Will use basic Microsoft Office programs such as Outlook and Word. Must be comfortable navigating the computer while on the phone with customers
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.?? If eligible, the benefits available for this temporary role may include the following:
?? Medical, dental & vision
?? Critical Illness, Accident, and Hospital
?? 401(k) Retirement Plan ?? Pre-tax and Roth post-tax contributions available
?? Life Insurance (Voluntary Life & AD&D for the employee and dependents)
?? Short and long-term disability
?? Health Spending Account (HSA)
?? Transportation benefits
?? Employee Assistance Program
?? Time Off/Leave (PTO, Vacation or Sick Leave)
Posting Close Date: September 27th, 2024
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
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