Remote Data Entry and Customer Support Role Earn $18-$35/hr from Home
We are seeking a Remote Data Entry Customer Service Representative on behalf of our client, an online chat support company that provides chat representatives to major brands. The ideal candidate will have a passion for delivering exceptional customer service, be able to communicate clearly and professionally via chat, email, and phone, and have experience with data entry.
In this role, you will be responsible for providing outstanding customer service and accurate data entry while handling inquiries and concerns for our clients' customers. Your ability to multitask and stay organized in a fast-paced environment is crucial to your success in this position. Responsibilities: ?? Responding to customer inquiries via chat, email, and phone in a professional and timely manner. ?? Accurately entering customer data into the company database. ?? Resolving customer concerns quickly and efficiently, with the goal of providing a positive customer experience. ?? Maintaining a positive and... professional demeanor while interacting with customers. ?? Collaborating with team members to improve customer service processes and ensure customer satisfaction. ?? Staying up-to-date on products and services offered by our clients and their brands to provide accurate information to customers.
Requirements: ?? High school diploma or equivalent. ?? Excellent communication skills, both written and verbal. ?? Strong attention to detail and accuracy. ?? Ability to multitask and manage time effectively. ?? Familiarity with CRM systems and Microsoft Office Suite. ?? Prior customer service experience is preferred. ?? Experience with data entry is a plus.
Pay Rate and Benefits:
This is a full-time position with a starting pay rate of $15 per hour. Our client offers a competitive benefits package, including health, dental, and vision insurance, 401(k) retirement plan with matching contributions, and paid time off.
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FAQs About Remote Work:
What equipment do I need to work remotely?
Generally, you will need a reliable computer, a high-speed internet connection, and a headset. Some companies may also require specific software or equipment, so be sure to read the job description carefully.
How do I stay motivated when working from home?
Working from home can be challenging, but there are several strategies you can use to stay motivated. Establish a routine, set goals, and take breaks when needed. Additionally, stay connected with your colleagues and communicate regularly to stay on track.
Is remote work right for me?
Remote work can be a great option for individuals who are self-motivated and can work independently. It is also ideal for those who prefer a flexible schedule and the ability to work from anywhere. However, it is important to consider the potential challenges, such as isolation and the need for self-discipline, before committing to a remote work position.
Why Work With Us?
Our client is a well-respected and rapidly growing company in the online chat support industry. They work with major brands to provide exceptional customer service and support, and they value their employees as their greatest asset.
As a Remote Data Entry Customer Service Representative, you will have the opportunity to work from the comfort of your own home while being part of a dynamic and collaborative team. Our client offers competitive pay and benefits, as well as opportunities for career growth and development.
How to Apply
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