Customer Service Representative - Problem Solver & Client Advocate
Description
Are you passionate about providing exceptional customer service and solving problems? In this remote role, you will play a vital part in ensuring our clients receive top-notch service and support, helping us maintain positive relationships and high levels of customer satisfaction...
Key Responsibilities
?? Respond to customer inquiries via phone, email, and chat with a professional and friendly demeanor.
?? Efficiently resolve customer complaints and issues to ensure a positive experience.
?? Provide accurate product information and assistance to help customers make informed decisions.
?? Process orders, returns, and exchanges with attention to detail.
?? Escalate complex issues to the appropriate department for further resolution.
Qualifications
?? High school diploma or equivalent.
?? 1-2 years of experience in a customer service role.
?? Excellent communication and interpersonal skills.
?? Strong problem-solving abilities and the ability to think on your feet.
?? Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
If you're a proactive and customer-focused individual who enjoys helping others, we'd love to hear from you! Apply now to become a part of our team and make a difference in the lives of our customers.
Employment Type: Full-Time
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