Live Chat Customer Service Amazon Work From Home
Job Summary
Job Type: Full-Time, Remote...
Salary: Competitive Hourly Wage
Company: Amazon
Location: Work From Home
Benefits: Health Insurance, 401(k), Paid Time Off, Employee Discounts, and Career Growth Opportunities
Description
Amazon is seeking dedicated and enthusiastic individuals to join our Live Chat Customer Service team. This is a remote, full-time role where you will have the opportunity to work from the comfort of your home while providing world-class customer service through live chat. As part of our team, youll help millions of customers solve their inquiries and enhance their overall experience with Amazon.
Requirements
High school diploma or equivalent
Minimum 1-year experience in customer service or a related field
Excellent written communication skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Stable internet connection and a distraction-free workspace
Flexibility to work various shifts including weekends and holidays
Responsibilities
Respond promptly and professionally to customer inquiries via live chat
Resolve customer issues efficiently and effectively
Provide accurate product information and handle order-related questions
Escalate complex issues to appropriate teams when necessary
Maintain a positive and empathetic attitude towards customers at all times
Meet performance targets and quality standards
Benefits
Health Insurance
401(k) with company match
Paid Time Off
Employee Discounts on Amazon products
Professional development and career advancement opportunities
Educational Qualifications
High school diploma or equivalent is required
College degree preferred but not mandatory
Company Overview
Amazon is a global leader in e-commerce and technology, dedicated to making customers lives easier and more enjoyable. We strive to be Earths most customer-centric company, where customers can find and discover anything they might want to buy online. Operating at the forefront of innovation, Amazon is committed to building a workplace where employees can thrive and grow. Join us and be part of a dynamic team making a significant impact on millions of customers worldwide.
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