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Remote Live Chat Specialist(Entry Level) at Solarea Bio

Remote, USA Full-time Posted 2025-04-26

Job Description

Job Description...

Job Description:

We are seeking a highly skilled and customer-focused Remote Live Chat Specialist to join our team at Solarea Bio. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner, while working from the comfort of your own remote workspace.

Key Responsibilities: • Respond to customer inquiries and resolve issues through live chat • Provide product information, answers, and solutions • Collaborate with internal teams to resolve complex issues • Utilize knowledge base and resources to stay up-to-date • Maintain high-quality service standards and response times

Benefits:
• Competitive salary and benefits package
• Opportunity to work with a dynamic and innovative wellness company
• Professional development and growth opportunities
• Collaborative and supportive remote work environment
• Flexible working hours and remote work options
• Access to cutting-edge technology and software
• Recognition and rewards for outstanding performance
• Paid time off and holidays
• Opportunity to work on exciting and challenging projects
• Professional membership and certification opportunities
• Access to training and development programs
• Work-from-home setup and equipment provided

Requirements: • 1 year of experience in customer service, live chat support, or a related field • Excellent communication, problem-solving, and typing skills • Ability to work independently and as part of a remote team • Proficiency in live chat software and technology • Strong attention to detail and analytical skills • High school diploma or equivalent required; associate's or bachelor's degree preferred

Available shifts and compensation: We have available shifts all days of the week. Compensation is $45.00 - $70.00/hour.

About Solarea Bio: Solarea Bio is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://solareabio.com/.

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