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Amazon Work From Home Customer Service Online Jobs

Remote, USA Full-time Posted 2025-04-26

Job Summary

Job Type: Full-Time, Part-Time...

Salary: Hourly, $15 ? $20 per hour

Company: Amazon

Location: Remote (Work From Home)

Benefits: Health insurance, 401(k), Paid time off, Employee discounts

Job Description

Amazon is looking for dedicated and enthusiastic individuals to join our Work From Home Customer Service team. As a Customer Service Associate, you will play a critical role in delivering timely, accurate, and professional customer service to Amazon customers. This is a remote position, allowing you to work from the comfort of your own home.

Requirements
? High-speed internet connection
? Dedicated workspace free from distractions
? Excellent communication skills, both written and verbal
? Basic proficiency in using computers and navigating the web
? Availability to work flexible hours, including evenings and weekends

Responsibilities
? Handle a high volume of customer inquiries via phone, chat, and email
? Resolve customer issues efficiently and professionally
? Provide accurate information about Amazon products and services
? Maintain a positive and empathetic attitude towards customers
? Document and update customer records in the system
? Follow established procedures and guidelines

Benefits
? Comprehensive health insurance plans
? 401(k) retirement plan with company match
? Generous paid time off (PTO) and vacation
? Employee discounts on Amazon products
? Opportunities for career growth and advancement

Educational Qualifications
? High school diploma or equivalent (required)
? Some college coursework or a degree (preferred)

Company Overview

Amazon is a global leader in e-commerce and technology, dedicated to making it easier for people to order products and receive exceptional service. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic environment where you can grow both personally and professionally. Join our team and be part of a company that values customer experience and employee well-being.

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