Bookkeeper / Account Manager ( Remote )
Job Title:
Bookkeeper/Account Manager
Description:
Are you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships. Do you possess strong communication skills and have a desire to manage and service existing client accounts?
If you have high detail orientation in all of your work responsibilities and want to be part of a strong team, please continue the application process. This is a position for someone who loves bookkeeping, but isn??t necessarily cut out to own their own business.
We are a growing bookkeeping firm that works hard for our clients and is committed to caring for our team. What started as a solopreneurship has grown to a team of 10+. We work primarily in the photography industry, as well as other related fields.
As an Account Manager you will be the main point of contact for our clients, as well as a liaison between our clients and our team of bookkeepers... You will play a vital role in making sure that we??re providing on-time, accurate, quality bookkeeping for our clients by managing projects and deadlines. You will be responsible for handling client requests and making sure that clients are happy and taken care of in a timely manner. Strong customer services skills are required, as well as ability to juggle many projects.
This is an employee position at 20+ hours per week (with the potential for growth) spread over 4-5 days/week. We offer flexible hours but firm deadlines, so a commitment to consistency is essential. Pay starting at $25+/hr. To apply, click direct apply below. You will be redirected to the Tidy Books Account Manager application. Please complete the short survey and attach a cover letter and resume at the end of the survey.
Requirements include:
?? Quickbooks Online ProAdvisor
?? 2-5 years bookkeeping experience preferred
?? Quiet, professional meeting space for Zoom meetings
?? Strong, reliable technology and internet connection
Responsibilities:
Client Facing Role
?? Walking clients through the onboarding and monthly bookkeeping process
?? Conducting client review meetings/check-ins;
?? Helping clients confidently and clearly understand their numbers
?? Provide basic advisory insights/recommendations during client meetings
?? General client-facing customer service
?? Maintaining clear communication so that no information gets missed with clients
Team Facing Role
?? Making sure our team of bookkeepers has what they need to do their job
?? Providing feedback and training to our bookkeepers when needed to ensure a high quality of service
?? Working through complex bookkeeping issues when needed
?? Work with our Director of Operations to manage and prioritize projects and team members to meet deadlines and goals
?? Working directly on complex or priority bookkeeping projects as needed
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