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(EntryLevel/No Experience) Fedex Online Customer Service Jobs Remote – Part-Time

Remote, USA Full-time Posted 2025-04-26

Job Summary

Job Type: Part-Time...

Salary: Hourly

Company: FedEx

Location: Remote

Benefits: Flexible schedule, Opportunity for advancement, Employee discounts

Job Description

FedEx is seeking Entry-Level/No Experience Online Customer Service Representatives to join our growing team. This remote, part-time role is ideal for individuals who are enthusiastic about providing exceptional customer service and have a passion for helping others. Whether you are kickstarting your career or looking for a flexible position, this opportunity might be perfect for you!

Requirements
• High school diploma or equivalent
• Strong communication skills, both written and verbal
• Basic computer knowledge and familiar with online tools
• Ability to work independently and manage time effectively
• Reliable internet connection and a quiet workspace
• Customer service experience is a plus, but not required

Responsibilities
• Respond to customer inquiries via email, chat, and phone
• Resolve customer complaints and issues efficiently
• Provide accurate information about FedEx services and policies
• Document customer interactions and maintain records
• Collaborate with team members to improve customer service processes
• Participate in training sessions to stay updated on company offerings

Benefits
• Flexible working hours
• Employee discounts on FedEx services
• Opportunities for career growth and development
• Supportive team environment
• Wellness programs

Educational Qualifications
• High school diploma or equivalent
• Additional certifications or training in customer service is a bonus

Company Overview

FedEx is a globally recognized leader in the logistics and transportation industry, committed to connecting people and possibilities around the world. With a strong focus on customer satisfaction and innovation, our team members are at the heart of everything we do. Join us at FedEx and be part of a company that values your contributions, offers opportunities for growth, and supports your aspirations.

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