Back to Jobs

Virtual Customer Support – Work From Home

Remote, USA Full-time Posted 2025-04-26

Job Summary

Job Type: Full-time...

Salary: $15 – $20 per hour

Working Hours: 9 AM – 5 PM (Flexible schedule)

Company: Amazon

Location: California

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan

Job Description

Amazon is looking for a dedicated Virtual Customer Support Representative to work from home. As a key member of our customer service team, you will handle customer inquiries and complaints via phone, email, or chat. You will be responsible for providing exceptional customer service and ensuring customer satisfaction.

Requirements
• High School Diploma or equivalent (required)
• Minimum of 1 year of customer service experience (preferred)
• Strong communication and problem-solving skills
• Ability to work independently in a remote environment
• Proficient in basic computer applications (Microsoft Office, CRM tools, etc.)

Responsibilities
• Answer incoming customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions and alternatives
• Maintain accurate customer records and document interactions
• Follow communication procedures, guidelines, and policies
• Provide feedback to improve customer service processes

Benefits
• Competitive hourly wage with potential for bonuses
• Comprehensive health and dental insurance
• Paid training and continuous professional development
• Generous paid time off and vacations
• 401(k) retirement plan with company match

Educational Qualifications
• High School Diploma or equivalent (required)
• Additional certifications in customer service (preferred)

Experience
• Minimum of 1 year of customer service experience (preferred)
• Experience working in a virtual or remote environment (a plus)

Company Overview

Amazon is a global leader in e-commerce and technology, dedicated to delivering a seamless shopping experience for millions of customers worldwide. Our customer service team plays a crucial role in achieving our mission of being Earth’s most customer-centric company. Join us and be part of a dynamic and innovative team that thrives on making a positive impact.

If interested, please apply directly with your resume and cover letter. We look forward to welcoming you to our team!

Apply For This Job

Apply Job!

 

Similar Jobs

UPS Remote Jobs (Data Entry) $25/Per Hour

Remote, USA Full-time

Remote Sales Opportunities: Work Smarter, Not Harder

Remote, USA Full-time

Live Chat Agent Remote Jobs – WFH

Remote, USA Full-time

Part-time Virtual Assistant - Flexible Contract Role

Remote, USA Full-time

Software Engineer II – Platform Engineering (REMOTE)

Remote, USA Full-time

Join Our Team: Apple At-Home Support Specialist

Remote, USA Full-time

Remote Live Chat Support Agent (Entry Level)

Remote, USA Full-time

Part-Time Data Entry Operator Jobs Near Me

Remote, USA Full-time

Coca-Cola Remote Jobs $30/Hour – Customer Service

Remote, USA Full-time

Flexible Data Entry Specialist - Part-Time Opportunity

Remote, USA Full-time

Technical Project Manager – Global Merchant Services Technology

Remote, USA Full-time

Sterile Processing Technician - Certified - Short Term Assignment - PRN - Nights - $36/hr.

Remote, USA Full-time

Customer Experience Associate- Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis (Future Opportunities)

Remote, USA Full-time

Real Estate Due Diligence Outside Consultant

Remote, USA Full-time

No Experience Necessary | Remote Chat Support Agent - No...

Remote, USA Full-time

UM Nurse Consultant (Remote)

Remote, USA Full-time

American Airlines Remote Jobs $27 (Data Entry)

Remote, USA Full-time

High Paying Delta Remote Jobs (Data Entry Positions)

Remote, USA Full-time

Home Health Registered Nurse

Remote, USA Full-time

Data Scientist - Intern

Remote, USA Full-time