Customer Service Executive (Hiring Immediately) – Winston-Salem
Customer Service Executive (Hiring Immediately) – Winston-Salem
### Job Summary:
– **Job Type:** Full-Time
– **Salary:** $18 – $22 per hour
– **Working Hours:** 40 hours per week
– **Company:** Amazon, Inc.
– **Location:** Winston-Salem, North Carolina
– **Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan
### Description:
Amazon, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive in Winston-Salem, North Carolina. As a Customer Service Executive, you will be the first point of contact for our customers, providing excellent service and support.
### Requirements:
– High school diploma or equivalent
– Excellent verbal and written communication skills
– Ability to handle high-volume calls and emails
– Strong problem-solving skills
– Proficient in basic computer applications (MS Office, CRM systems)
– Ability to work flexible hours, including weekends and holidays
### Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide accurate information about products and services
– Resolve customer complaints and issues in a timely manner
– Process orders, returns, and exchanges
– Maintain detailed and accurate customer records in the CRM system
– Provide feedback on the efficiency of the customer service process
### Benefits:
– Competitive salary
– Health, Dental, and Vision Insurance
– Paid Training Programs
– Generous Paid Time Off (PTO) and Paid Vacations
– 401(k) Retirement Plan with company match
– Career advancement opportunities
### Educational Qualifications:
– High school diploma or equivalent required
– Associate or Bachelors degree in Business Administration or related field preferred
### Experience:
– Previous experience in customer service or call center environment preferred
– Experience with e-commerce platforms is a plus
### Company Overview:
Amazon, Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. We are committed to providing the best customer experience and strive to innovate and improve our services continuously. Our team is composed of diverse, talented individuals who are dedicated to achieving excellence and making a positive impact on our customers and communities. Join us and be part of a dynamic and growing organization where your contributions truly matter.
If you are passionate about customer service and looking for an opportunity to grow in a fast-paced environment, apply now to join the Amazon team as a Customer Service Executive in Winston-Salem, North Carolina!
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