Work at Home Customer Service Agent (Full-Time & Part-Time) (LA)
Employer Industry: Business Process Outsourcing (BPO)
- Why consider this job opportunity...
- Salary range of $12.10 - $16.10 per hour
- Regular raises based on tenure and performance
- Paid time off, holidays, and training opportunities
- Fun and engaging work environment with casual dress code
- Incentives including cash prizes and giveaways such as electronics and trips
- Opportunities for career advancement within the organization
- What to Expect (Job Responsibilities):
- Provide exceptional customer service and technical support to customers
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply sales skills to enhance customer experience
- Resolve customer issues to ensure first-call resolution
- Collaborate with the managerial team to address customer dissatisfaction
- What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type at least 20 words per minute accurately
- Basic knowledge of Microsoft Office Suite and Windows operating system
- How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales
- Strong aptitude for conflict resolution and problem-solving
- Ability to thrive in a fast-paced environment
- Knowledge of additional languages
#CustomerService #BPO #CareerOpportunity #CompetitivePay #TrainingProvided
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