Kelly connect Work from Home Customer Service Representative
Job Summary
Job Type: Full-Time, Remote...
Salary: $15 $17 per hour
Company: Kelly Connect
Location: Remote (Work from Home)
Benefits:
Health, Dental, and Vision Insurance
401(k) with company match
Paid Time Off
Flexible Scheduling
Professional Development Opportunities
Description
Kelly Connect offers you an incredible opportunity to work from the comfort of your home! As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support. You will handle a variety of inquiries and issues, ensuring customer satisfaction through effective communication and problem-solving skills.
Requirements
High-speed internet connection and a quiet, dedicated workspace at home
Proven customer service experience, preferably in a remote setting
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Proficiency in using computers and navigating multiple systems
Ability to work flexible hours, including evenings and weekends
Responsibilities
Handle incoming customer inquiries via phone, email, and chat
Resolve customer issues efficiently and professionally
Maintain accurate records of customer interactions
Provide feedback and suggestions to improve customer satisfaction
Adhere to company policies and procedures
Participate in ongoing training and development sessions
Benefits
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holiday pay
Flexible scheduling options
Opportunities for career growth and advancement
Access to professional development resources
Educational Qualifications
High school diploma or equivalent required
Associates or Bachelors degree preferred
Company Overview
Kelly Connect is a leader in providing exceptional customer service solutions to businesses across various industries. With a focus on innovation and customer satisfaction, we offer a range of services designed to meet the needs of our clients and their customers. Our team members enjoy a supportive and dynamic work environment, with opportunities for growth and development. Join us and become part of a company that values your contributions and invests in your success.
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