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Work from home customer service Jobs at amazon

Remote, USA Full-time Posted 2025-04-19

Job Summary

Job Type: Full-time, Part-time...

Salary: $15-20/hour

Company: Amazon

Location: Remote

Benefits: Health insurance, 401(k) matching, Paid time off, Employee discount

Job Description

Amazon is looking for enthusiastic, customer-focused individuals to join our remote Customer Service team. As a Customer Service Associate, you will be a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This is a work-from-home position that offers flexibility, allowing you to balance your personal life and work commitments while contributing to one of the world??s most customer-centric companies.

Requirements
?? High school diploma or GED equivalent
?? Minimum of 1 year of customer service experience
?? Excellent verbal and written communication skills
?? Strong problem-solving abilities and attention to detail
?? Ability to work in a fast-paced and evolving environment
?? Stable internet connection and a quiet work environment
?? Proficiency in basic computer applications

Responsibilities
?? Respond promptly and accurately to customer inquiries via phone, email, and chat
?? Resolve customer issues and complaints with empathy and efficiency
?? Provide detailed information about Amazon products and services
?? Maintain thorough and accurate records of customer interactions
?? Work collaboratively with team members and other departments to achieve customer satisfaction
?? Adhere to company policies and guidelines

Benefits
?? Health insurance (medical, dental, and vision)
?? 401(k) matching
?? Paid time off and holidays
?? Employee discounts on Amazon products
?? Opportunities for career advancement and growth
?? Flexible work schedule

Educational Qualifications
?? High school diploma or GED equivalent required
?? Additional certifications or coursework in customer service are a plus

Company Overview

Amazon is a global leader in e-commerce, dedicated to providing the best online shopping experience for millions of customers worldwide. Our mission is to be Earth??s most customer-centric company, and we strive to continually raise the bar of customer service excellence. With a wide range of products and services, Amazon offers a dynamic and innovative work environment that encourages growth, creativity, and collaboration. Join us and be a part of our exciting journey to redefine the future of retail.

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