Customer Service Reps - Live Chat FULLY REMOTE
Employer Industry: Customer Service
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Work in a fast-paced environment with a dynamic team
Chance to enhance your communication and negotiation skills
Supportive workplace focused on customer satisfaction
Flexible scheduling options, including weekday and weekend shifts
What To Expect (Job Responsibilities)
Handle incoming and outgoing customer calls to ensure exceptional service
Prepare account changes and troubleshoot customer issues
Identify and act upon potential sales opportunities
Assist with customer retention and service inquiries
Collaborate with other departments to resolve customer concerns in a timely manner
What Is Required (Qualifications)
High School Diploma or Equivalent
1-2 years of experience in a customer-facing role
Ability to thrive in a fast-paced environment
Excellent telephone and communication skills
Strong troubleshooting and negotiating abilities
How To Stand Out (Preferred Qualifications)
Previous experience in a customer service setting
Proficiency with computers and customer service software
#CustomerService #CareerOpportunity #CommunicationSkills #FlexibleScheduling #SalesOpportunities
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