Google CCAI SME/Architect || Remote / Home Based
Hello,
We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a true impact on their careers as well as on our clients' businesses. We power our clients success and drive our consultants career growth.
We are seeking an experienced and outstanding Google CCAI SME/Architect for one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated resume.
The job description is as follows:
Job Title: Google CCAI SME/Architect
Location: Remote / Home Based
Duration: Long Term
Description:
Design and development conversational flows.
Experience to delivering successful implementation on CCAI
Hands on Technical Lead and Architect AI-driven contact center solutions on Google platform, leveraging services such as DialogFlow, Speech-to-Text, and Cloud AI Platform.
Deep understanding of AI and ML technologies such as NLP, speech recognition.
Integrate AI models and technologies into contact... center workflows, ensuring smooth functionality and performance.
Optimize system performance and scalability through hands-on approach. (both at application and cloud infra)
Implement robust security measures to safeguard customer data and ensure compliance with industry regulations.
Experience in contact center technologies or customer service applications is a plus.
Drive continuous improvement through hands-on experimentation and research into emerging AI technologies and best practices.
Contact: Saksham Gupta at AgreeYa Solutions
ABOUT AGREEYA SOLUTIONS:
AgreeYa Solutions is a global provider of software, solutions and services to over 200 large to small organizations in the US, Europe, India, China, Korea, UAE, Singapore and Mexico across various industries. Headquartered in Folsom, California (US) and 6 Global Delivery Centers, AgreeYa s flexible Global but Local approach delivers world class technology and business solutions around Portal and Enterprise Social Collaboration (SharePoint and SocialXtend), Cloud & Infrastructure (VDIXtend), Mobility (Onvelop), Application Development & Management, Product Engineering, Independent Software Testing, IT Staffing (Workforce Solutions) and Risk and Compliance Staffing Solutions.
Along with this end-to-end portfolio of services, AgreeYa leverages mature quality processes based on ISO 9001-2008 and SEI-CMMI standards to become a trusted IT partner for our customers and have been recognized by Gartner as Cool Vendor for Enterprise Mobility; by Sacramento Business Journal as Top Software Companies; by SiliconIndia as the Top 5 Outsourced Product Development Companies; and by DiversityBusiness.com as Top 500 Diversity-Owned Businesses in the United States with Minority Business Enterprise certification from (NCMSDC
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