Client Relations Specialist - Remote Work
Job Description:
As a Client Relations Specialist at Aetna, you will be responsible for establishing and maintaining positive relationships with clients remotely from Houston, Texas. This entry-level position requires zero years of experience, making it a great opportunity for individuals looking to kickstart their career in client relations. The ideal candidate will be resourceful, confident... possess critical thinking skills, and have a knack for persuasion.
- Responsibilities:
- Communicate with clients through various channels, such as phone calls, emails, and video conferences, to address their needs and concerns
- Build rapport with clients by providing exceptional customer service and addressing any issues in a timely and professional manner
- Collaborate with internal teams to ensure client satisfaction and resolve any service-related issues
- Act as a liaison between clients and the company, conveying feedback and suggestions to improve client experience
- Maintain accurate records of client interactions and transactions in the company's database
- Requirements:
- Bachelor's degree in business, communications, or a related field
- Excellent verbal and written communication skills
- Ability to multitask and prioritize workload effectively
- Proficiency in Microsoft Office Suite and CRM software
- Strong problem-solving skills and attention to detail
- Availability to work remotely from Houston, Texas
- Benefits:
- Employee discounts on Aetna products and services
- Relocation allowance for eligible employees
- Paid sick leave
- Opportunity to give back to the community through corporate social responsibility initiatives
Equal Opportunity Statement:
Aetna is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.
Deadline to apply: 2024-08-22
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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