Customer Service Representative -Sales (Work From Home)
Employer Industry: Telecommunications
- Why consider this job opportunity...
- Salary up to $36,000 in commissions yearly for meeting sales goals
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off policy with at least 23 days of vacation each year
- Opportunity for career advancement through extensive training on the latest technology and products
- Flexible remote work arrangement with all necessary equipment provided
- Employee discounts of up to 50% on eligible services and products
- What to Expect (Job Responsibilities):
- Provide solutions to prospective and existing customers regarding service requests, billing, and technical support
- Identify upsell opportunities and recommend the latest technology and services to customers
- Manage a high volume of customer interactions through calls, chats, and emails in a fast-paced environment
- Simplify customer bills and explain service plans and features
- Troubleshoot issues and collaborate with Tier 3 support for complex customer-impacting problems
- What is Required (Qualifications):
- Previous call center or customer service experience
- Flexibility to work various schedules, including evenings, weekends, and holidays
- Ability to maintain a secure and dedicated workspace for remote work
- Strong problem-solving skills and customer-centric approach
- Availability to comply with organizational security and compliance standards
- How to Stand Out (Preferred Qualifications):
- Experience in sales or customer acquisition
- Familiarity with telecommunications products and services
- Proven track record of meeting or exceeding sales goals
- Strong communication skills, both written and verbal
- Ability to adapt to new technologies and systems quickly
#Telecommunications #CustomerService #RemoteWork #CareerGrowth #SalesOpportunities
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