MS Sr Systems Support Engineer - Req no- 1381 ( Data Protect back up technology, veema back up)

Responsibilities:

Establish, manage and maintain the Altera Global Managed Services Storage and Data Protection (Backup) infrastructure that meets agreed functional requirements and customer expectations

Backup: -
?? 3-5 years of Data Protect (Backup) technology experience.
?? Excellent knowledge on Veeam backup & Replication, IBM Spectrum Protect (TSM),
?? Experience in Backup management inclusive of administration, implementation, upgrades, troubleshooting on various backup application tools.
?? Primary skill as IBM Spectrum Protect (TSM), Secondary skill Veeam backup & replication.
?? Manage different Backup configurations, Agent and Snapshot based & SQL DB backup clients.
?? Manage different restore operations: Complex and Cross restore
?? Installation and configuration of various backup clients such as File System, DB, VM, System state backup in various backup application tools.
?? Excellent Knowledge on storage pools Data domain, ExaGrid, DD boost integrated device, Tape library, disk... library and repositories.
?? Decommissioning clients which include perform full backup and deregister server from backup tool.
?? Basis troubleshooting skills on desktops and serves.
?? Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email.
?? Understanding of ITIL process.
?? Prepare daily backup report and health status of all backup clients.
?? Monitor infrastructure remotely.
?? Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.
?? Investigate first line support calls.
?? 24*7 support and ready to work in rotational shifts.
?? Need to work on Incident, Service request and change.
?? On-Call after office hours support for priority cases

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