Data Entry Clerk - Entry Level (Typist) - Remote | WFH
Are you detail-oriented and passionate about providing exceptional customer service? Join our team as a Data Entry Clerk and help us create memorable experiences for our clients. In this remote role, you'll play a crucial part in managing data, assisting with travel bookings, and ensuring our customers receive top-notch service.
Key Responsibilities...
Customer Service: Deliver outstanding service to customers through phone, email, and chat. Address their inquiries, resolve issues, and ensure a smooth rental experience.
Data Entry: Accurately enter and maintain customer and rental information in our database. Ensure that all records are current and error-free.
Travel/Accommodation Bookings: Help customers with booking accommodations, flights, and other travel arrangements to enhance their car rental experience. Provide recommendations for tropical destinations and local attractions.
Scheduling: Coordinate and schedule vehicle rentals, manage booking calendars, and handle any adjustments or changes to reservations.
Communication: Serve as the main point of contact between customers and our local rental partners, ensuring clear and effective communication for a seamless rental process.
Problem-Solving: Quickly and professionally address and resolve any issues or concerns that arise during the rental process.
Reporting: Create and review reports on customer feedback, rental trends, and operational performance to support continuous improvement.
Qualifications
Previous experience in customer service or a similar role, ideally in the travel or car rental industry.
Strong data entry skills with a keen eye for detail and accuracy.
Familiarity with scheduling software and travel booking systems.
Excellent written and verbal communication skills.
Ability to work independently and manage your time effectively in a remote setting.
A passion for tropical destinations and knowledge of popular travel spots is a plus.
Proficiency with CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace).
What We Offer
Competitive Salary: Enjoy a salary based on your experience and qualifications.
Remote Work: Work from the comfort of your home with flexible hours.
Health and Wellness: Comprehensive health, dental, and vision insurance coverage.
Retirement Plan: Access to a 401(k) plan with company matching.
Paid Time Off: Generous PTO and holidays to support your work-life balance.
Professional Development: Opportunities for career growth through training and mentorship.
Travel Perks: Discounts on car rentals and travel accommodations for personal use.
Team Culture: Join a supportive and enthusiastic team that values innovation and collaboration.
Employment Type: Full-Time
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