Call Center Agent - Work From Home Eligible
Employer Industry: Financial Services
- Why Consider this Job Opportunity...
- Starting hourly pay up to $18.50/hr plus monthly performance incentive
- Opportunity for work-life balance with flexible shift options
- Chance to assist individuals in achieving financial freedom
- Comprehensive benefits package including medical, vision, and dental coverage
- Tuition reimbursement and wellness reimbursement offered
- Potential for remote work after training and performance evaluation
- What to Expect (Job Responsibilities):
- Perform financial transactions and assist members with problem resolution
- Recommend financial solutions and strategies to improve members' financial wellbeing
- Provide exceptional customer service in a high-volume inbound call center environment
- Analyze problems and offer efficient solutions to enhance member satisfaction
- Utilize problem-solving and decision-making skills to address member inquiries
- What is Required (Qualifications):
- High school diploma or GED equivalent
- 6 months to 1 year of high-volume inbound call center experience (non-script based preferred)
- Customer service experience involving problem-solving and decision-making
- Ability to analyze problems and recommend efficient solutions
- Strong communication and interpersonal skills
- How to Stand Out (Preferred Qualifications):
- Previous experience in a financial services or banking environment
- Certification in financial counseling or related field
- Proficiency in additional languages to assist diverse members
#FinancialServices #CustomerService #CareerGrowth #CompetitivePay #RemoteWork
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