Call Center Service Representative - Remote (12:30 pm-9:00 pm) - Utah September 18, 2024
Employer Industry: Financial Services
- Why consider this job opportunity...
- Starting hourly wage of $17.00, with opportunities for additional pay for bilingual skills and cross-training
- Milestone bonuses of $500 at 6 months, $1,000 at 12 months, and $1,500 at 18 months
- 100% fully remote position, allowing for flexibility in work-life balance
- Comprehensive benefits starting on day one, including medical, dental, and vision insurance
- Paid training and generous Paid Time Off (PTO) including 11 paid federal holidays
- Opportunities for professional development and leadership training
- What to Expect (Job Responsibilities):
- Deliver exceptional customer service through inbound phone interactions
- Provide meaningful solutions and share knowledge of products and services with customers
- Build and maintain meaningful relationships with customers
- Inspire customers to share positive experiences and feedback
- Continuously develop skills in technology, banking, and leadership
- What is Required (Qualifications):
- Must reside within 90 miles of specified locations: SLC, St. George, Cedar City, Ogden, or Logan
- High School diploma or equivalent
- Outstanding communication skills and a passion for serving others
- Experience in customer service, problem-solving, and educating customers on products/services
- Proficiency in navigating various computer software and strong keyboarding skills
- How to Stand Out (Preferred Qualifications):
- Knowledge of banking and financial services
- Previous experience in a customer service role
- Bilingual in Spanish, with the ability to pass a Spanish language assessment
- Willingness to learn continuously and contribute positively to workplace culture
- Experience with remote work environments
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