CAB- Business Support Specialist (10am-7pm EST) Remote EST
Employer Industry: Banking and Financial Services
- Why consider this job opportunity...
- Salary up to $31.38 per hour
- Comprehensive benefits program tailored for full-time associates, supporting families and individual needs
- Opportunity for career advancement within a reputable banking institution
- Collaborative work environment focused on customer satisfaction and service excellence
- Potential for variable incentives and bonuses based on performance
- What to Expect (Job Responsibilities):
- Manage accounts, portfolios, or packages specific to the line of business, including creation and termination
- Perform routine data entry, processing, and documentation while ensuring accuracy and compliance
- Develop relationships with customers, associates, or vendors to streamline service experiences
- Troubleshoot issues for both internal and external parties, providing effective resolutions
- Assist in the promotion and distribution of banking products or services
- What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 2 years of experience in Operations, Support, or Customer Service
- Strong attention to detail and ability to ensure compliance with rules and regulations
- Effective communication and relationship-building skills
- Ability to perform various operational tasks during customer, vendor, and associate inquiries
- How to Stand Out (Preferred Qualifications):
- Bachelor's Degree with 1 year of experience in Operations, Support, or Customer Service
- Experience with Salesforce
- Preference for candidates residing within the Eastern Standard Time Zone
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