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Doordash Remote Jobs customer support Associate (Entry Level)

Remote, USA Full-time Posted 2025-04-19

DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.

Key Responsibilities... ?? * Provide exceptional customer service via phone, email, and chat. ?? * Resolve customer inquiries and issues promptly and effectively. ?? * Assist with order tracking, account management, and troubleshooting. ?? * Collaborate with team members to improve customer support processes. ?? * Maintain accurate records of customer interactions and feedback. ?? Required Skills and Qualifications: ?? * High school diploma or equivalent; associate or bachelor degree preferred. ?? * Excellent communication skills, both written and verbal. ?? * Strong problem-solving abilities and attention to detail. ?? * Ability to work independently and as part of a team. ?? * Proficiency in basic computer applications (e.g., MS Office, CRM software). ?? Experience: ?? * Previous customer service experience is a plus but not required. ?? * Familiarity with DoorDash services and platform is advantageous. ?? Working Hours: ?? * Full-time position with flexible hours. ?? * Availability to work evenings, weekends, and holidays as needed. ?? Knowledge, Skills, and Abilities: ?? * Strong empathy and interpersonal skills. ?? * Ability to multitask and manage time effectively. ?? * Adaptability to a fast-paced, changing environment. ?? Benefits: ?? * Competitive salary and comprehensive benefits package. ?? * Opportunities for career growth and development. ?? * Remote work flexibility. ?? * Employee discounts on DoorDash orders. ?? Why Join DoorDash: ?? * Be part of a leading tech company revolutionizing the food delivery industry. ?? * Work in a collaborative and inclusive environment. ?? * Contribute to meaningful projects that impact millions of customers. ?? How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.

Join DoorDash and make a difference in the lives of our customers every day

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