Customer Service Representative/Remote Sales Specialist

Customer Service and Sales Representative Opportunity

Duties And Responsibilities...
?? Conduct professional outbound sales and customer service calls
?? Address customer inquiries and resolve issues
?? Offer additional products/services to callers
?? Ensure accurate record-keeping of all interactions
?? Adhere to provided work schedule and maintain a high level of punctuality
?? Maintain confidentiality of company and client information
?? Successfully achieve sales/fundraising goals on outbound projects
?? Maintain efficiency and composure while handling various types of calls

Qualifications
?? Previous customer service experience, preferably in a telemarketing/customer service setting
?? Flexibility to work on Sundays and accommodate a varied work schedule
?? Strong verbal communication skills and ability to work independently
?? Basic computer skills and willingness to learn
?? Ability to pass company training, background, and credit check
?? Reliable transportation for commuting to work

Sales And Service Skills
?? Strong interpersonal skills
?? Effective time management abilities
?? Self-motivated and independent worker
?? Excellent verbal and written communication skills
?? Proficient in customer service and sales techniques
?? Strong analytical skills

Technical And Office Requirements
?? Headset for calls
?? Dedicated analog phone line
?? High-speed internet (minimum 1.0 MB bandwidth)
?? Updated PC with Windows 2000 or newer
?? Quiet workspace for virtual work
?? Documentation of internet and phone line connectivity
?? Ensuring financial obligations for internet and phone bills are met

This role offers remote working/work-at-home options.

Employment Type: Full-Time

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