Customer Service Representative - Remote - Full-Time
Background
Founded in 1973, Meyer and Associates is a boutique direct-marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ about 28 people in an entrepreneurial environment. This is a remote, full-time or part-time position ideal for students, retirees, or anyone seeking real work that can be done from home. We seek candidates for the long term, not on a temporary basis. And, applicants must be based in the US.
The Position
The Client Service Representative should have a friendly, patient phone manner, as we work one-on-one with customers to explain the features of the insurance we offer. There is no cold calling; this is not a call center.
Primary Responsibility
?? Handling phone and email inquiries from current and prospective customers
Other Responsibilities
?? Preparing well-written responses to customers
?? Processing insurance quotes, coordinating underwriting, and assembling insurance certificates... digitally
Contenders should:
?? Be computer savvy and use Microsoft Office (especially Word, Excel, and Outlook)
?? Have excellent communication and reasoning skills
?? Be able to multitask
?? Be willing to adjust work schedule to accommodate seasonal work volume
?? Prior client service experience and/or insurance license is a big plus
?? All applicants must be based in the US
The Next Steps
?? Submit your resume with "Client Service Representative" in the subject line. Include a customized cover letter, including salary requirements. Submissions lacking the requested information will not be prioritized.
?? Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone screening. Selected candidates may then be invited for a multiple rounds of video interviews.
We provide:
?? Competitive pay + 3 weeks paid vacation + plus paid holidays
?? Generous 401K package (once eligible)
?? Life and disability insurance
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