Customer Service Representative (Remote Available)

Overview:** As a Customer Service Representative at Chewy, you will play a crucial role in delivering an exceptional experience for pet parents, every time. You will be part of a team that is dedicated to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service... **Responsibilities:** ?? Engage directly with pharmacy customers who contact Chewy for a variety of topics via inbound calls and other communication platforms ?? Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues ?? Go above and beyond to "wow" our customers, thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards ?? *Qualifications:** ?? 1-2 years working in a customer-focused environment ?? Excellent communication skills ?? Ability to multi-task and think critically ?? Flexibility to shift schedule and work overtime as needed ?? Must be able to pass background check for KY Rx Tech license ?? Show up committed to be your best! **Benefits:** ?? Competitive pay and benefits ?? Opportunity to work in a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work ?? Empowerment to build, grow, and unleash your full potential ?? Flexible scheduling and overtime opportunities as needed

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