Virtual Assistant (On-Site)

Employer Industry: Banking
Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? Competitive pay with bonuses offered
? Comprehensive benefits package including health insurance and retirement plans
? Chance to work with cutting-edge digital and self-service technologies
? Supportive and inclusive work environment
? Exciting challenges and opportunities for personal and professional development
What To Expect (Job Responsibilities)
? Ensure exceptional customer satisfaction with every interaction
? Serve as the face of the employer, providing professional and friendly service
? Utilize video technology to effectively communicate with customers
? Process routine financial transactions and maintenance requests
? Educate customers on convenient banking options offered by the employer
What Is Required (Qualifications)
? Proficiency in Microsoft Office: Outlook, Teams, Excel
? Strong communication and interpersonal skills
? Ability to work a full-time schedule, Tuesday through Saturday
? High school diploma or equivalent
? Prior experience in customer service or banking is a plus
How To Stand Out (Preferred Qualifications)
? 1-2 years of experience in a customer service or banking role
? Knowledge of banking products and services
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