WDW Resorts Inbound Customer Service
About us
Southern Strategic Enterprises Limited Co. is seeking friendly travel enthusiasts to join our team as a WDW Resorts Customer Support Contractor. In this role, you will be responsible for providing exceptional customer service and reservation support to users of the Disney Resorts website.
WDW Resorts Reservations are calls from Walt Disney World Guests or Cast Members that wish to make... reservations for Lodging, Dining Plans, Tickets, Air, Packages, or asking general questions those areas.
As a WDW Resorts Customer Support Contractor, you will have the opportunity to assist existing and new WDW Guests while matching their wishes and desires with relevant Walt Disney World products and services. .
Capabilities of Top Candidates
Outstanding problem-solving skills
Displays patience, empathy, an ability to manage stress, the ability to work under pressure
Skilled and efficient in writing and verbal communication
Provides knowledgeable, friendly and eloquent customer service
PLEASE NOTE:
People who are not eligible for this role include anyone who:
Has a termination on file from any Disney Program.
Anyone who is a current Disney cast member.
Are currently enrolled in or are servicing in a Disney Program. You can not service more than one Disney program.
Must have at least 30 days elapsed since last enrollment in a Disney class.
Cannot be an Earmarked Travel Agent or Travel Agent that books Disney.
Job Types: Full-time, Part-time, Contract, Temporary, Seasonal
Pay: $10.00 per hour
Expected hours: 20 60 per week
Benefits:
Flexible schedule
Referral program
Experience level:
10 years
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
No experience needed
Under 1 year
Shift:
10 hour shift
12 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Overnight shift
Rotating shift
Split shift
Weekly day range:
Every weekend
Monday to Friday
No weekends
Rotating weekends
Weekends as needed
Weekends only
Work setting:
Call center
Remote
Ability to Relocate:
Remote: Relocate before starting work (Required)
Work Location: Remote
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