Remote Call Center Representative
Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.
Benefits...
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the companys new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the companys customer management policies
Qualifications
We are looking forward to hearing from you.
Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $30.00/hour.
About Shangri-La Construction: Shangri-La Construction is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.shangrilaconstruction.com.
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