Live Chat Agent (Entry Level) at Columbia Opportunities, Inc. ...
Location: Remote
Company: Our company is seeking a dynamic individual to join our team as a Remote Live Chat Agent. We're a dedicated team committed to providing exceptional customer support and fostering a positive work environment...
Ideal Candidate
Are you a self-starter with a knack for engaging with people? Do you thrive in a fast-paced environment and enjoy making meaningful connections? If you have a sense of humor, a "get it done" attitude, and are eager to be part of a growing company, keep reading!
Responsibilities
?? Provide prompt and accurate assistance to customers via live chat
?? Engage with visitors on clients' websites to address inquiries and concerns
?? Build rapport with customers to understand and fulfill their needs
?? Escalate issues to Live Chat Manager as needed
?? Promote client products and services
?? Maintain a positive and professional image in all interactions
Requirements
?? Strong work ethic and ability to work independently or within a team
?? Proficiency in keyboarding and internet navigation
?? Excellent communication skills, both written and verbal
?? Upbeat and professional demeanor
?? Experience in a client-facing role preferred
?? Ability to compose professional emails
What You'll Get
?? Competitive hourly compensation ($30.00 - $40.00/hour)
?? Monthly performance-based bonuses
?? Opportunities for career advancement
?? A supportive and diverse team environment
Benefits
?? 401k Plan
?? Paid Holidays
?? Paid Time Off
?? Medical, Dental, and Vision Insurance
?? Company Paid Life Insurance
About Us
The company is dedicated to addressing poverty-related issues in our community and empowering individuals to achieve self-reliance. Learn more about our mission at [Company Website].
How To Apply
If you're ready to join a dynamic team and make a difference, we want to hear from you! Please apply through [Application Link].
By applying, you agree to receive periodic text messages about your application status. Msg & data rates may apply.
Employment Type: Full-Time
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