Work from Home Customer Service Representative

Job Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent... communication skills.Duties:
• Communicate with customers via phone, email, and chat to answer inquiries and provide information
• Assist customers with product or service-related issues, resolving problems in a timely and professional manner
• Analyze customer inquiries and determine the appropriate course of action
• Perform data entry tasks accurately and efficiently
• Maintain customer records and update information as needed
• Provide support to other departments as necessary
• Follow company policies and procedures to ensure customer satisfaction
Qualifications:
• Excellent verbal and written communication skills
• Strong customer service skills with the ability to handle difficult situations professionally
• Multilingual abilities are a plus
• Proficient in data entry and computer skills
• Ability to work well in a work from home environment
• Strong attention to detail and problem-solving skills
• Knowledge of phone etiquette
We offer competitive pay, comprehensive training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and have the qualifications we are looking for, we would love to hear from you.Job Types: Full-time, Part-time, ContractPay: $9.00 - $17.00 per hourExpected hours: No less than 15 per weekBenefits:• Flexible scheduleExperience level:• No experience neededShift:• Day shift• Evening shift• Morning shift• Night shift• Overnight shiftWeekly day range:• Monday to Friday• Weekends as neededWork setting:• RemoteApplication Question(s):• Is it acceptable for you to undergo a $30 background check, which is a requirement for this position?• Do you possess a dedicated workspace devoid of distractions?• Can you provide or purchase prior to training the required equipment for this position (Laptop, Windows 10 and up operating system, USB Headset (no wireless), Hardwired internet (wireless prohibited), CPU speed: Intel core 15 or better/Dual core 2.5Ghxz or better. Please note: All-in-one computers, MacBooks, Chromebooks, and i3 devices are not accepted. Must have all equipment prior to entering training.• Would you be open to working as a contractor (1099) for this position?Work Location: Remote

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