Walmart Customer Service Representative - Part-Time Remote Jobs
The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email.you'll have the opportunity to work from the comfort of your own home while providing exceptional service to our valued customers. Walmart is committed to fostering a diverse and inclusive workplace where all employees feel valued and have the opportunity to reach... their full potential. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 6 million contacts per year.
We Invest in You!
At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, and providing individual and team recognition.
We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service.
Essential Job Functions
As a Customer Care Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, and dedicated to making a difference.
The Requirements:
Must type a minimum of 25 WPM
Proficient with Microsoft Office programs (Outlook, Word)
High school diploma or GED
Successful completion of mandatory training
Customer service experience
Location: Work from Home in Approved States
Hours: We provide 24/7 customer care with a variety of shift opportunities
Associate Benefits: Based on eligibility by position and other terms and conditions of the plan documents
Medical/Dental/Vision
Matching 401K
Stock Purchase Plan
Annual Performance Bonus
Store Discount Card
Education Assistance
About Walmart Contact Center:
The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates. Our associates thrive in this high-volume environment that handles over 6 million contacts per year. We are a metrics driven center dedicated to driving results via phone, email and chat communication
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Shift:
10 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Weekly day range:
Monday to Friday
Weekend availability
Work setting:
Remote
Education:
High school or equivalent (Required
Apply Job!