Customer Support Rep - Remote/Online - 3 to 4 Days a Week
We are looking to hire two people with the following skills:
Excellent organizational skills and task management ability...
Able to speak with customers in a kind and helpful manner. You must be a native U. S. English speaker.
Able to work closely with our overseas admin team to ensure listings and support tickets are handled in a timely manner.
Able to manage yourself - our team functions very independently and you should be able to take responsibility for your work without the need for constant supervision.
The two hires would work as a team, and on different days, to provide 7 day a week coverage (Sundays we just work in the morning). The final schedule is dependent upon what you work out together. The default expectation would be working two weekends a month 3-4 days a week (24-30 hours).
Pay will adjust upward as you become more experienced and licensed. We would do a two month trial to make sure the job is what you want and that you are able to handle the tasks assigned.
Top Benefits:
As a team member at homecoin.com, youll enjoy:
Flexible work schedule: The position is 100% online/remote and the shifts are as flexible as you and your teammate can work out.
Career development: We use many of the most modern business tools (ZenDesk, Slack, JIRA, etc.), which are critical to know for any career.
We are in the process of scaling our company up (we will double our headcount in the next 3-4 months), and as we grow there will be new opportunities created.
Great team environment: We have a top notch team that is collaborative and easy to work with. You will have a voice in the direction of our product.
Job Types: Part-time, Full-time
Pay: From $18.00 per hour
Benefits:
Flexible schedule
On-the-job training
Professional development assistance
Work from home
Experience level:
No experience needed
Shift:
Day shift
Weekly day range:
Monday to Friday
Rotating weekends
Work setting:
Remote
Work Location: Remote
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