Client Service Assistant - Work from home
Job Description:
As a Client Service Assistant at Cruise Automation, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home in Jacksonville, Florida. This position is entry-level, making it perfect for individuals with little to no experience who are looking to start their career in client services...
- Responsibilities:
- Communicate with clients via phone, email, and online chat to address their inquiries and concerns
- Assist clients with booking appointments, making payments, and updating their account information
- Maintain accurate records of client interactions and transactions
- Collaborate with other team members to ensure a seamless customer experience
- Identify opportunities for process improvements to enhance the overall client service experience
- Requirements:
- Independent and adaptable personality traits
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Proficiency in Microsoft Office suite
- Ability to work effectively in a remote team setting
- Benefits:
- Travel and spending expenses covered
- Retirement plan options
- Company-provided equipment for remote work
Working Environment:
At Cruise Automation, we strive to cultivate a sense of ownership and responsibility at every level of the organization. As a Client Service Assistant, you will have the opportunity to take ownership of your work and contribute to the success of our clients and the company as a whole.
Equal Opportunity Statement:
Cruise Automation is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to promoting inclusivity in all aspects of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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