Urgently Need Compliance Analyst - Remote in Englewood, CO
Job title: Compliance Analyst - Remote
Company: TTEC
Job description: Bringing smiles is what we do at TTEC
for you and the customer. As a Federal Compliance Analyst working remotely in the US, youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What Youll be Doing
As part of our Security & Governance team, you will support the compliance lifecycle needs of existing public sector clients as well as consult on new projects information security and compliance needs. Youll provide advisory services to project teams and client personnel to comply with State and Federal agency security requirements as well as the NIST Risk Management Framework (RMF).
You'll report to Eddie Hubbard, Executive Director.
During a Typical Day, Youll
- Be a key player in preparing, validating, and maintaining security documentation including, but not limited to: system security plan (SSP), risk assessment (RA), contingency plan (CP), privacy impact assessment (PIA) and FIPS categorization
- Provide support for the security life cycle of major applications to the TTEC Public Sector project staff and client stakeholders while also advising them on how to address security and privacy weaknesses identified when working with client related teams
- Have strong analysis, oral and written communication, change management and communications skills
- Prepare and deliver security and privacy awareness training to different team audiences
- Identify and mitigate security risks especially if different from risks managed at the project level
- Collaborate with project teams to manage security assessments (Security Assessment and Authorization [SA&A] or Certification and Accreditation [C&A] activities) and audits
- Identify and manage POA&Ms through remediation as well as develop corrective action plans for each POA&M
- 8+ years of experience in Federal government information security and privacy providing direct support to project teams and client stakeholders
- Experience with Protected Health Information (PHI) and Personally Identifiable Information (PII)
- Experience in preparing security documentation, evaluating and documenting security and privacy controls, and completing non-technical analysis activities
- Must be able to participate in and / or lead security assessments and audits
- Experience with NIST 800-53 Rev 4 (or 800-171) or agency equivalent
- Experience conducting a gap analysis to move to new version of NIST 800-53 (or 800-171) or agency equivalent
- CISSP, CISM, or CISA is preferred
- An annual incentive program
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
- Tuition reimbursement and access to thousands of free online courses
The anticipated range is $55,000 - $75,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
Expected salary: $55000 - 75000 per year
Location: Englewood, CO
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